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International Shipping olicies

To ensure we deliver your order as expected, please consult the following sections before submitting your order.

Payment and Delivery

We accept Visa, MasterCard, Discover, American Express, and JCB credit cards. For your protection, Our site reserves the right to hold credit card orders for verification. All information submitted is secure and your account will be billed in U.S. Dollars.

1. North America, the Most Europe Coutries, Australia, Japan, New Zealand, South Korea Ect..

Orders will generally ship within 12 - 48 hours, subject to payment verification.

Delivery time for Standard Shipping: Approximately 5-18 calendar days from shipment date. Orders will generally ship within 24 hours, subject to payment verification.

2. All Other Countries

Delivery time: Up to 30 calendar days from the date of shipment. Orders will generally ship within 24 - 48 hours, subject to payment verification.

Track the Shipping Status:

DHL:www.dhl.com

EMS:ww.ems.com.cn/english.html

USPS:www.usps.com

Refunded- If your order is out of stock or we are unable to fill it for any reason, we will update the status of your order to Out of Stock and issue a full refund.

Note: APO/FPO addresses are not accepted.



Return/Exchange Product(s)

Before return/exchange merchandise to Our Store, a customer MUST contact customer service within 7 days after receiving your package. Our support team will provide you with a Return Application Rorm. Additionally, in the event that the mistake was due to customer negligence, the merchandise must be returned in the original condition to us AT YOUR EXPENSE within 10 business days from the date of delivery. In returning your merchandise, you are required to obtain a tracking number from the shipping agent and provide us with this information. Any returns without a Return Application Form unfortunately, will not be honored. All refunds are refunded in the full amount if we make any error. Others will minus some interrelated fees. Refunds may only be issued in the same form as payment.

In addition, DO NOT tape over the shoe box, the original carton box is not expected for returning, and however a carton box for protection is expected. Any returns with tape over the shoe box unfortunately, will not be honored.

Condition:

If the products were factory defective or under our mistake, we will make a replacement for free. (A few digital photos of the product next to the shipping slip will be required.) Or the client will be responsible for $20 of restocking fee.

When you pick up your package, please do not sign if it has been damaged. Our Store does not accept the worn products.

We DO NOT accept returns for the following reasons: Slight difference in color. (Lighting of the picture may make the item appear a different shade of color), Customers are no longer interested in their shoes and package is returned back to our supplier because customer did not pick up/sign for the item. (All the items are coming from our oversea warehouse, shipping company charges big fee for return shipping).

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